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Illustrator Exporting Blurry PNG HELP!

New Here ,
Oct 04, 2018

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I am having issues exporting my Illustrator files into .png. No matter how high the resolution is set to, the exported image still turns out blurry. Adobe support was no help, they basically gave up because they had no idea what to do. They deleted all Adobe programs off of my computer and tried reinstalling and it did not help as well as some other troubleshooting steps. My exported pdfs look clear. I have also tried exporting other files to see if the one I am working on is messed up, yet they all still export blurry. My file is just a standard business card in the standard size.

Thanks in advance

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Illustrator Exporting Blurry PNG HELP!

New Here ,
Oct 04, 2018

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I am having issues exporting my Illustrator files into .png. No matter how high the resolution is set to, the exported image still turns out blurry. Adobe support was no help, they basically gave up because they had no idea what to do. They deleted all Adobe programs off of my computer and tried reinstalling and it did not help as well as some other troubleshooting steps. My exported pdfs look clear. I have also tried exporting other files to see if the one I am working on is messed up, yet they all still export blurry. My file is just a standard business card in the standard size.

Thanks in advance

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Oct 04, 2018 2
Adobe Community Professional ,
Oct 04, 2018

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Pixels files (PNg, jpg, gif ,.. ) are different from vector file (pdf, svg, ) , PNG files look great at actual size with zoom 100% ,

are you Zooming in to more  than 100% when viewing the Png in your picture viewer?

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Oct 04, 2018 1
New Here ,
Apr 08, 2019

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I have the similar problem, but I dont zoom the photos.

I did  not have this problem with Illustrator CC 2016.

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Apr 08, 2019 0
Adobe Community Professional ,
Apr 08, 2019

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  schrieb

I have the similar problem, but I dont zoom the photos.

I did  not have this problem with Illustrator CC 2016.

Please show.

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Apr 08, 2019 0
New Here ,
Dec 11, 2019

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The Vector Art from Illustrator to size 160 x 48The Vector Art from Illustrator to size 160 x 48The png is on a transparent background but fuzzyThe png is on a transparent background but fuzzy

The image on black is just to show how the file should look when placed on the website.  Beneath is the logo in PNG that is fuzzy.  It is a small file but I can't export with the crispness of above.  Help please.

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Dec 11, 2019 0
Adobe Community Professional ,
Dec 11, 2019

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160 x 48 pixels? You can be lucky if you can read something on that. There just aren't enough pixels in there.

 

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Dec 11, 2019 0
New Here ,
May 13, 2020

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That's exactly the problem . would it appear as a high resolution work after I send it to someone else ? It is a problem in the graphic card ? I'm looking forward  to read your answer 

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May 13, 2020 0
Adobe Community Professional ,
May 14, 2020

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If a PNG desn't look good on your computer, it won't look any better on someone else's computer.

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May 14, 2020 0
New Here ,
May 15, 2020

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could you provide me with suggestions to try to fix this issue ? 

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May 15, 2020 0
Adobe Community Professional ,
Oct 04, 2018

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Please embed some images into your meesage to show us what the PNG and the original AI files look like please. Also, give us more info about the settings you are using and what you want to use the PNG for.

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Oct 04, 2018 1
New Here ,
Dec 11, 2019

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how it looks as a pdfhow it looks as a pdfhow it is supposed to look when on a black websitehow it is supposed to look when on a black website

Angie - any guidance would be useful. The company we're submitting the artwork to will only take a PNG.  This was created in Illustrator.  The PNG can only be 160 x 48 px.  

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Dec 11, 2019 0
New Here ,
Dec 11, 2019

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meant PNG - not PDF

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Dec 11, 2019 0
Adobe Community Professional ,
Oct 04, 2018

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Did you try View > Pixel Preview in Illustrator?

That should give you a good idea of the export.

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Oct 04, 2018 3
New Here ,
May 18, 2019

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I'm having this problem and tried Pixel Preview... which came out pretty bad so I'm assuming this is why my exports are still blurry. What's the right fix to correct this?

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May 18, 2019 0
Most Valuable Participant ,
May 18, 2019

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hangtime,

A very common unsuitable way is to Export to PNG (remember to use PNG24 and use Transparency for artwork to be in front of different backgrounds) with a medium or high resolution, such as 300PPI.

To retain the clean and crisp artwork, a PNG must be created at exactly the pixel x pixel size that it is to be used for (or second best at sizes that are powers of 2 times as large).

Therefore, the safest way is to create the artwork at the final pixel x pixel size and use a corresponding Artboard, then either use the Legacity Save for Web (where you can look in the Image Size window for size confirmation) or Export at 72PPI. In either case, use the relevant optimization (available with both ways); it is also convenient to have 72PPI in the Effect>Document Raster Effect  Settings.

If you have pure vector artwork, you can relax a bit and have the artwork/Artboard at any size (the Artboard must have the same proportions as the final image), then use the Legacity Save for Web and set either Width or Height in the Image Size and Apply (make sure the other value is also correct).

The high resolution mentioned at the top here is only muddling the image.

The Legacy Save for Web may be an old carthorse, but it knows its way home, even if the driver is drunk and sleeping it off in the hay in the back.

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May 18, 2019 3
New Here ,
Oct 16, 2019

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Hi! I am having this issue as well where everything I export no matter what settings I use, or what I do. The image is not crisp. I've always had this problem when exporting vectors I created in Illustrator, as both PNG and JPEG. I've always used Macs, and I've always used the latest versions of Adobe Illustrator. I am gettin quite frustrated with this, it's been a year of me trying to figure this out. I've done everything that you've listed above, and my images are still exporting blurry. PLEASE HELP!

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Oct 16, 2019 0
Adobe Community Professional ,
Oct 16, 2019

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A JPEG or PNG is a raster file, not a vector file. Don't expect the crispness you see inside Illustrator.

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Oct 16, 2019 0
New Here ,
Dec 11, 2019

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Have you found a solution to get a crisp export for web?

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Dec 11, 2019 0
New Here ,
Dec 11, 2019

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I've done this and continue to only have unsuitable results.  The website requesting this will only accept a PNG.  Help please

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Dec 11, 2019 0
Adobe Community Professional ,
Dec 11, 2019

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Please show and tell us what exactly they require.

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Dec 11, 2019 0
New Here ,
Jan 09, 2020

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I was having this same problem. No matter what I do if I try to create a .png from Illustrator it always comes out blurry. However I found a solution (this option works for me):

 

For web:

Open the .eps version of the file into Photoshop (and change size/dpi on import). Then use the "Quick Export to .png option" from Photoshop. The .png is now clear, perfect for web. 

 

Good luck!

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Jan 09, 2020 0
New Here ,
Jan 27, 2020

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Hi. 

I have struggled with the same problem this afternoon. Tried all kinds of settings and ways of saving. Finally; it worked using "Save for web and png-24. (I think it's strange though, because I have used asset export  and exporting artboard several times before and haven't noticed the same thing.) When I look at the detail settings in the final images I see that when using the "Save for web and png-24, I get a bit depth of 32, the other export options result in a bit-depth of 24. That's the only difference I noticed. 

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Jan 27, 2020 0
New Here ,
Feb 12, 2020

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Sadly this didn't work for me, still blurry edges. Is there another file format that would have a transparent background and retain vector crisp edges?

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Feb 12, 2020 0
Adobe Community Professional ,
Feb 12, 2020

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SVG may be an option.

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Feb 12, 2020 0
New Here ,
Mar 31, 2020

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I'm thinking it's a product of an outdated software version. Nothing more and nothing less.

I just started having the same issue and it's all I can think of in terms of why. Have you all checked your software versions to make sure they're up to date?


I've been avoiding updating my Mac OS as I have an older machine but it seems at this point that in order to update to the current version of Illustrator, we're finally being forced to update Mac OS regardless. Here's to the impending doom of my machine!

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Mar 31, 2020 0
Explorer ,
Mar 31, 2020

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I'm having the exact same problem. I've read through all of the repsonses and none of those solutions helped. This is unacceptable, right? Why in some versions of Photoshop and Illusrator they've solved this problem, and then suddenly it pops up again every few years. I'm so frustrated!

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Mar 31, 2020 2
Community Beginner ,
Apr 10, 2020

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Same problem fo me !!!!!!!!  Very very annoying

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Apr 10, 2020 0
Adobe Community Professional ,
Apr 10, 2020

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Can you show the problem?

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Apr 10, 2020 0
Community Beginner ,
Apr 10, 2020

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I have a common file ai . It's a 2048x2048 simply post for facebook. When i export it as png (no antialias) it's all okay if i open it with the windows viewer. But when i upload it on facebook, it's very ugly it seems to be antialiased and colors are muddy.
I work with a RGB file, no matter what resolution i export the png.
I tried and tried but nothing worked! 😞 😞

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Apr 10, 2020 0
Adobe Community Professional ,
Apr 10, 2020

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In order to save themselves band width Facebook and others will automatically apply a compression algorithm over which you have no control. Make your pixel based images at the size they want and don't try to increase the resolution. It won't work.

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Apr 10, 2020 0
Community Beginner ,
Apr 10, 2020

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No. Unfortunately it is not the solution. I tried several standard formats for Facebook:
2048x2048
1200x 1200
1080x1800
each of these formats, although are Facebook standard, has produced the same ugly result 😞

 

How is it possible that a colleague of mine, with a 1080x1080 file, with the same colors and the same shapes does not have this export problem?
If she tries to export my file from her PC there is always this problem. I don’t understand where the error is

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Apr 10, 2020 0
Adobe Community Professional ,
Apr 10, 2020

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Did you select Art Optimized when exporting as png?

Did you try to open the result in a webbrowser to check the quality?

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Apr 10, 2020 1
Community Beginner ,
Apr 10, 2020

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Yes, i tried but nothing woks!

Tried with antialias checked (art optimised) and tried with no antialias. Nothing changed.

The result in webbrowser instead is good! 

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Apr 10, 2020 0
Community Beginner ,
Apr 11, 2020

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I have the same problem with an A3 file, I am exporting a .png with 300dpi and when I preview it in my Mac the images are pixelated. I did try this, exporting the .png as an Art Optimized and got the same results.

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Apr 11, 2020 0
Adobe Community Professional ,
Apr 11, 2020

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When saving a PNG your are creating pixels ...

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Apr 11, 2020 0
Adobe Community Professional ,
Apr 11, 2020

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If the result in the web browser looks good, the problem is not with the file, but with Facebook.

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Apr 11, 2020 1
Community Beginner ,
Apr 11, 2020

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I don't think the problem is that we, as users, don't understand what a pixel image is, believe me when I say that I definatly know and understand the difference between a vector image from a raster image. The problem that Illustrator is having is that it's exporting files of 300dpi to a canvas size which is 72dpi, therefore the resolution is horribly pixelated. I assume we're all graphic designer or related so we know and understand how this software works and what to expect when exporting vector as rasters with specific criterias. I tested the resolution and exported in a ridiculous 600dpi size image and it got a tiny bit better, remember I am talking about a A3 size file, not a tiny one. I just updated Illustration and still have the same issue. This is a problem with the software and its parameters of exporting.

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Apr 11, 2020 0
Adobe Community Professional ,
Apr 11, 2020

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AryLee , can you start a new topic with your problem?

This one varies from tiny images looking blurry to images mistreated by Facebook and in your case an large A3.

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Apr 11, 2020 1
Community Beginner ,
Apr 12, 2020

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I don'r know why with the same artwork and same dimension file png exportaion and upload for facebook is good to others and muddy for me. 

Still no solution for this problem

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Apr 12, 2020 0
Adobe Community Professional ,
Apr 12, 2020

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"I don'r know why with the same artwork and same dimension file png exportaion and upload for facebook is good to others and muddy for me. "

 

Does the exported PNG look good?

And only after uploading to Facebook look bad?

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Apr 12, 2020 0
Community Beginner ,
Apr 12, 2020

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Yes. But it's strange; meanwhile a collegue created a post for facebook with the artwork creating by me from a file i created, So: same dimension file, same colors, only text changed. 

That png was great, the mine are still muddy

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Apr 12, 2020 0
Adobe Community Professional ,
Apr 12, 2020

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Can you please show something?

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Apr 12, 2020 0
Community Beginner ,
Apr 12, 2020

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Apr 12, 2020 0
Adobe Community Professional ,
Apr 12, 2020

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Do they look the same directly after saving as a PNG?

Has yours been made in RGB?

 

Without seeing both source files and without seeing both PNGs before upload nobody can help you.

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Apr 12, 2020 0
Community Beginner ,
Apr 13, 2020

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Here are files. Good luck with them

 

https://mega.nz/folder/axQBxQhA#w4Xw0TpxP9RHpC6rvZbnaQ

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Apr 13, 2020 0
Adobe Community Professional ,
Apr 13, 2020

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I don't see any difference. Also when saving them and uploading them to Facebook.

 

Only remaining explanation: your mobile provider compresses the images when you visit the page.

 

What remains: when the images are OK after export from Illustrator and this happens only after upload to whatver service, then Illustrator can't do anything about it.

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Apr 13, 2020 0
Community Beginner ,
Apr 14, 2020

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If you can’t tell the difference between the files, I already wrote it.
Your explanation doesn’t make much sense. If the problem were my provider, I would see both pngs badly. Instead, one of the two is in high quality, the other is really bad. But all these considerations I had already written previously.

So i still consider this problem not solved. 😞 

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Apr 14, 2020 1
Adobe Community Professional ,
Apr 14, 2020

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I can tell the differences from your screenshots. But when I do the same, I don't get them.

 

You still haven't answered if the PNGs directly out of Illustrator look the same for you. They do for me.

 

So you will have to sort this out with someone else.

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Apr 14, 2020 0
Community Beginner ,
Apr 14, 2020

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answered. The PNGs directly out of illustrator look the same good quality.

I'm sorry that you don't see difference between from my screenshots but is very evident! Expecially if you compare the green form. Don't you see that in the second png it is very muddy??

I made several attempts, as i explained in this topic. The only fact is that there are PNGs uploaded with the same features: why for one user is all perfect and not for the others?

Anyway it’s not just me having problems. The point is that someone managed to load in high quality correctly

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Apr 14, 2020 0
Adobe Community Professional ,
Apr 14, 2020

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"I answered. The PNGs directly out of illustrator look the same good quality."

I the export from Illustrator has the same good quality, than the problem is not an Illustrator problem and you have to look elsewhere in your workflow to find where the problem occurs.

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Apr 14, 2020 1
Community Beginner ,
Apr 14, 2020

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What if I told you that the workflow is the same?
You know well that on facebook the way is the same, you simply upload a post there are no other settings to adjust resolution or other settings. In illustrator, on the other hand, it is more likely that there is a conflict between the approaches.
Anyway, quoting my words in quotes is not a way to give a solution. You have done it several times i don't know why. Still consider this problem not solved

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Apr 14, 2020 0
Community Beginner ,
Apr 14, 2020

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I am having the same issue.  How do you export illustraot artwork as a image jpeg or png?  I tried exporting and saving as, the imagie is fuzzy.  I am better of taking a screenshot or turning into pdf or soemthing.   Is this normal?

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Apr 14, 2020 0
Explorer ,
May 04, 2020

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Check to see if you're on a retina display where it shows fuzzy, and if others who see it clearly are on a regular display. The retina display is looking for images to be exported at twice the width/height of the original, and compresses them down to show crisper. So images at "normal size" will show up blurry.

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May 04, 2020 0