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illustrator freezes when trying to save as PDF

New Here ,
Jun 12, 2021 Jun 12, 2021

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Illustrator has been working fine up until yesterday. I have been working with patterns/ swatches. Now when i try to save the file to PDF illustrator just freezes and does not respond (just get the spinning rainbow wheel). I have unistalled. installed newest version of illustrator several times. updated my ios. What can i try next. I need to work.

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Adobe
Community Expert ,
Jun 12, 2021 Jun 12, 2021

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Which version?

Which system?

Where do you save files?

What's in your file? What is different to the files you *can* save?

 

Do you have a printer installed and turned on?

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LEGEND ,
Jun 13, 2021 Jun 13, 2021

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Hi there,

 

Sorry to hear about your experience. In addition to the questions asked by Monika, would you mind sharing if you have this issue with a specific file or all? Are you trying to save the file on a network drive or local drive?

 

This information would help us assist you accordingly. Looking forward to your response.

 

Regards,

Ashutosh

 

 

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