Hello everyone,
I have one of our team designer who is experiencing these issues in Illustrator vers 25.0.1.
He has kept a log.... here are some of the dates and times from his log.
we are looking for any help we can get. it is killing our production time.
-12/16/20—3:26pm Illustrator stopped responding—had photoshop, email and keyed in opened ( only illustrator was open )
-12/17/20- 10:30am had to force quit photoshop- ( Photoshop and Spotify was open )
-12/21-20—10:55am Illustrator won’t let me move objects ( only illustrator was open )
-12/22/20- 2pm Illustrator was acting weird and had weird lettering while saving ( only illustrator was open )
-12/22/20—1:49pm Photoshop—only had 2 files open and was making this effect when I moved the file ( Illustrator and Photoshop was open )
12/23/20—11am -Illustrator froze and had to force quit and it took 10 mins to start back up ( Illustrator and Photoshop was open )
12/23/20—12:22pm --photoshop froze ( only photoshop was open )
1/4/20- Illustrator—I had to reload fonts. Illustrator couldn’t find my fonts
1/4/20- Computer Froze and had to force restart ( illustrator was open )
1/11/21- Computer took 20-25 mins to boot up Illustrator and gave me an error
Hello everyone,
I have one of our team designer who is experiencing these issues in Illustrator vers 25.0.1.
He has kept a log.... here are some of the dates and times from his log.
we are looking for any help we can get. it is killing our production time.
-12/16/20—3:26pm Illustrator stopped responding—had photoshop, email and keyed in opened ( only illustrator was open )
-12/17/20- 10:30am had to force quit photoshop- ( Photoshop and Spotify was open )
-12/21-20—10:55am Illustrator won’t let me move objects ( only illustrator was open )
-12/22/20- 2pm Illustrator was acting weird and had weird lettering while saving ( only illustrator was open )
-12/22/20—1:49pm Photoshop—only had 2 files open and was making this effect when I moved the file ( Illustrator and Photoshop was open )
12/23/20—11am -Illustrator froze and had to force quit and it took 10 mins to start back up ( Illustrator and Photoshop was open )
12/23/20—12:22pm --photoshop froze ( only photoshop was open )
1/4/20- Illustrator—I had to reload fonts. Illustrator couldn’t find my fonts
1/4/20- Computer Froze and had to force restart ( illustrator was open )
1/11/21- Computer took 20-25 mins to boot up Illustrator and gave me an error
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