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I can't place any images in my file or open files in illustrator 2020, the program just freezes PLEASE HELP!!
It was working fine yesterday
I've uninstalled, installed
Got rid of preferences
Tried earlier versions and 2021 version nothing is working
At which point exactly does it crash?
When the dialog opens where you select a file?
Or after you have done that?
Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shard on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and let us know how it goes.
Feel free to let us know if you still need assistance. We'd be happy to help.