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illustrator freezing when trying to place an image or open file

New Here ,
Oct 31, 2020

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I can't place any images in my file or open files in illustrator 2020, the program just freezes PLEASE HELP!!


It was working fine yesterday

I've uninstalled, installed

Got rid of preferences

Tried earlier versions and 2021 version nothing is working

 

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illustrator freezing when trying to place an image or open file

New Here ,
Oct 31, 2020

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I can't place any images in my file or open files in illustrator 2020, the program just freezes PLEASE HELP!!


It was working fine yesterday

I've uninstalled, installed

Got rid of preferences

Tried earlier versions and 2021 version nothing is working

 

TOPICS
Performance

Views

28

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 31, 2020 0
Adobe Community Professional ,
Nov 01, 2020

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At which point exactly does it crash?

When the dialog opens where you select a file?

Or after you have done that?

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Nov 01, 2020 0
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