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Illustrator Freezing while trying to export as EPS

New Here ,
Jul 20, 2020

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I'm having trouble with my Illustrator, Every time i try to save an EPS it freezes on me and nothing happens until i force quit. I used to have the same problem with Photoshop but then eventually started working. Now im having the usue with Illustrator. I'm running the latest version

 

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Illustrator Freezing while trying to export as EPS

New Here ,
Jul 20, 2020

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I'm having trouble with my Illustrator, Every time i try to save an EPS it freezes on me and nothing happens until i force quit. I used to have the same problem with Photoshop but then eventually started working. Now im having the usue with Illustrator. I'm running the latest version

 

{Renamed by MOD}

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Jul 20, 2020 0
Adobe Employee ,
Jul 20, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of OS & Illustrator? Does it happen while exporting a specific file? Are you trying to export the file on local drive or network?

If this is happening with all the files, I'd recommend resetting preferences.

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Let us know how it goes. Looking forward to your response.

 

Regards,

Ashutosh

 

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Jul 20, 2020 2
Adobe Community Professional ,
Jul 20, 2020

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I'm assuming Resetting Preference (as mentioned by AshutoshMishra) will work.

My question to you however, is why do you need to save your file as an EPS. It's an outdated format that does not include any transparency.

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Jul 20, 2020 2