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illustrator has started getting stuck opening a template

New Here ,
Mar 16, 2021 Mar 16, 2021

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I'm running on 10.15.4  on am Imac, had no problems until recently, tried unistalling and reinstalling without success. I recent started using suitcase fusion could that be the problem?

 

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Bug , Performance

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correct answers 1 Correct answer

Community Expert , Mar 16, 2021 Mar 16, 2021

Then maybe a corrupt font can be the issue. Fontbook can analyze your fonts.

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Community Expert ,
Mar 16, 2021 Mar 16, 2021

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Does it work when you uninstall Suitcase?

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New Here ,
Mar 16, 2021 Mar 16, 2021

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Just unistalled Suitcase didn't make any difference, noticed fontbook was getting stuck on validating fonts so reinstalled the system (not to Big Sur I have too many music plugins which are not vet compatible), working now but very slowly!

 

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Community Expert ,
Mar 16, 2021 Mar 16, 2021

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Then maybe a corrupt font can be the issue. Fontbook can analyze your fonts.

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