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Illustrator have being crashing all day

Community Beginner ,
Jun 17, 2020

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Since this morning every time I'm working on the program, it crashes. Anyone with the same problem?

 

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Correct answer by PG1976 | Community Beginner

Hi!!!! I think it was only one file that was causing all the trouble, had to erase it and no more problems since.....

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Illustrator have being crashing all day

Community Beginner ,
Jun 17, 2020

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Since this morning every time I'm working on the program, it crashes. Anyone with the same problem?

 

Community Beginner
Correct answer by PG1976 | Community Beginner

Hi!!!! I think it was only one file that was causing all the trouble, had to erase it and no more problems since.....

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81

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Jun 17, 2020 0
Adobe Community Professional ,
Jun 17, 2020

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Which version, which system?

Do you have any plugins installed?

Just updated the system or Illustrator?

At which point exactly does it crash?

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Jun 17, 2020 1
Community Beginner ,
Jun 17, 2020

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Hi Monika! thanks for answering

 

MacOS Catalina 10.15.5

I do not have any plugins installed

I've updated both (the system yesterday and today Illustrator

It crashes when I'm trying to open a file

😞

I'm desperate

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Jun 17, 2020 0
Adobe Community Professional ,
Jun 17, 2020

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So Illustrator does launch? It's just the files that cause issues?

Do you have a printer connected, set up as the default printer and turned on? If not, try and set up a PDF printer.

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Jun 17, 2020 0
Community Beginner ,
Jun 18, 2020

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Hi!!!! I think it was only one file that was causing all the trouble, had to erase it and no more problems since.....

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Jun 18, 2020 0