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Illustrator hits over 100% CPU when simply trying to move a text layer

Contributor ,
Feb 07, 2018

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I'm working in a relatively simple Ai file, and it lags unbelievably bad when I'm simply trying to move a simple text layer around

There's no special effects applied to the text, it's simply grouped together and isolated so that I'm adjusting only the individual text layers on a map. That Ai file is a measly 2.1 mb, so what's the deal?

It's all vector format, not using pixel view, CMYK document, no affect on whether smart guides are on or off. It seams like it's reloading the entire document every time I retype or move ANY object.

Specs:

Late 15 Retina 5K iMac, 4Ghz Intel Core i7, 32 GB 1867 MHz DDR3, AMD Radeon R9 M395X 4 GB

macOS High Sierra 10.13.3

Illustrator CC 22.0.1

Hi All,

Here is some more information on High CPU usage while using Adobe applications: High CPU usage due to CEPHtmlEngine

Hope this helps, however, if it doesn't please try complete reinstallation by cleaner tool Use the Creative Cloud Cleaner Tool to solve installation problems . If you need any help with installation please our support team here: Contact Customer Care

Threads to refer: High CPU usage in Illustrator

Regards,

Srishti

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Illustrator hits over 100% CPU when simply trying to move a text layer

Contributor ,
Feb 07, 2018

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I'm working in a relatively simple Ai file, and it lags unbelievably bad when I'm simply trying to move a simple text layer around

There's no special effects applied to the text, it's simply grouped together and isolated so that I'm adjusting only the individual text layers on a map. That Ai file is a measly 2.1 mb, so what's the deal?

It's all vector format, not using pixel view, CMYK document, no affect on whether smart guides are on or off. It seams like it's reloading the entire document every time I retype or move ANY object.

Specs:

Late 15 Retina 5K iMac, 4Ghz Intel Core i7, 32 GB 1867 MHz DDR3, AMD Radeon R9 M395X 4 GB

macOS High Sierra 10.13.3

Illustrator CC 22.0.1

Hi All,

Here is some more information on High CPU usage while using Adobe applications: High CPU usage due to CEPHtmlEngine

Hope this helps, however, if it doesn't please try complete reinstallation by cleaner tool Use the Creative Cloud Cleaner Tool to solve installation problems . If you need any help with installation please our support team here: Contact Customer Care

Threads to refer: High CPU usage in Illustrator

Regards,

Srishti

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Community Beginner ,
Feb 12, 2018

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Seeing the same exact thing.  All I'm trying to do is move a triangle with text in it and after hitting an arrow key, CPU usage hits 100% and 2-3 seconds later, it moves.

I then decided to try CC 2017 and while the CPU utilization exceeds 50% when I move something, it happens within half a second.  Now the problem with CC 2017 is when I try to use the hand tool to drag the drawing, it only moves a few pixels, then freezes.

My docs are RGB, but I don't see why color space would matter.

Specs:

Mac Pro 2013

6 Core 3.5GHz

FirePro D500

32GB RAM

OS X El Capitan 10.11.6

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New Here ,
Mar 26, 2018

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Same thing here!! It's maddeningly frustrating right now. About 2-3 weeks ago Illustrator started using up to 90% or more of my CPU for the simplest of artwork. Always ends up locking up. When I try to force-quit the app, it keeps running in the background chewing up the CPU. What is going on? Over the weekend it even gave my computer the blue screen of death. However, after a solid restart, Illustrator worked fine for hours. 2 days later, I'm back to the locking up and forced re-starts. Any answers out there?

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Community Beginner ,
Mar 26, 2018

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Try resetting preferences.  This worked on my Mac Pro - I couldn't even move a basic shape - took 3 seconds every time I hit an arrow key to move it.  Dragging it was much worse - it would lock up if I tried.

After preference reset, works as expected.

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Adobe Employee ,
May 10, 2018

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Hi All,

Here is some more information on High CPU usage while using Adobe applications: High CPU usage due to CEPHtmlEngine

Hope this helps, however, if it doesn't please try complete reinstallation by cleaner tool Use the Creative Cloud Cleaner Tool to solve installation problems . If you need any help with installation please our support team here: Contact Customer Care

Threads to refer: High CPU usage in Illustrator

Regards,

Srishti

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New Here ,
Sep 11, 2020

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I still am having the same issue.. I tried the solution mentioned above as for my Adobe Illustrator 2020 version but still CEPHtmlEngine isn't taking a lot of CPU but the main Illustrator file is. I have just ran my recent saved file and saw it is taking about 70% to 90% of CPU (even if i am currently doing nothing)......  

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Contributor ,
May 10, 2018

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Part of the problem is the Links panel. If I disable the panel, everything runs far smoother. It seems to unnecessarily refresh the link panel thumbnails with every change that occurs.

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New Here ,
Mar 08, 2020

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I love how you guys at Adobe love promoting the Cleaner Tool. Like we have the time to constantly uninstall reinstall and troubleshoot. People in life are often busy. How about making a product without so many bugs? For months I've been going back and forth with Adobe Support just to get nowhere. 

 

There are no clear indidications as to what causes a lot of these issues and try getting a support ticket in. You guys don't make that easy either.

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