Illustrator image error

New Here ,
Apr 18, 2021 Apr 18, 2021

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83F27397-4DCC-491B-BB22-7A52E2C0D75F.jpeg

 how can i solve this problem.. it happens when i'm trying to open or place the image in the illustrator

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Adobe Community Professional ,
Apr 18, 2021 Apr 18, 2021

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Open the image in Photoshop and save again.

 

It's probably a bit depth, PNG option or color space that Illustrator doesn't support.

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