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i cannot istall my illustrator. what should i do?
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Since you didn't tell us the nature of the issue, please look here:
Does your system meet the requirements?
https://helpx.adobe.com/illustrator/system-requirements.html
https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-common-addon-installation-issues.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html
https://helpx.adobe.com/photoshop-elements/kb/elements-installation-error-CC-cleaner-tool.html