Illustrator is asking to record my computer's screen after Catalina update

New Here ,
Oct 17, 2019

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I updated to OSX Catalina last week and have been enjoying the hightened security—apps and websites now have to request permission for a wider range of things (even to begin downloading something from Safari etc.)

 

However, I was quite disgruntled and confused when Iluustrator (which I use on a daily basis) requested permission to record my screen? Is this something nafarious, or does it 'techically' class as screen recording but actually Illustrator just needs these permissions to function correctly? I have up-to-date CC and Iluustrator, and the only third-party plugin I have installed is VectorScribe by Astute Graphics—maybe it's something to do with that?

 

Thanks for your help!

Hi there,

 

Thanks for reaching out. Monika is right, Adobe apps do not require access to your Calendar, Contacts, Camera or Location. Apple's new privacy protections apply to the directories that contain your calendars, contacts, photos, mail, and messages. Please check this link for more details: https://helpx.adobe.com/download-install/kb/cc-apps-macmojave.html 

 

Regards,

Srishti

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Activation billing and install, Bug, Performance, Third party plugins

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Illustrator is asking to record my computer's screen after Catalina update

New Here ,
Oct 17, 2019

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I updated to OSX Catalina last week and have been enjoying the hightened security—apps and websites now have to request permission for a wider range of things (even to begin downloading something from Safari etc.)

 

However, I was quite disgruntled and confused when Iluustrator (which I use on a daily basis) requested permission to record my screen? Is this something nafarious, or does it 'techically' class as screen recording but actually Illustrator just needs these permissions to function correctly? I have up-to-date CC and Iluustrator, and the only third-party plugin I have installed is VectorScribe by Astute Graphics—maybe it's something to do with that?

 

Thanks for your help!

Hi there,

 

Thanks for reaching out. Monika is right, Adobe apps do not require access to your Calendar, Contacts, Camera or Location. Apple's new privacy protections apply to the directories that contain your calendars, contacts, photos, mail, and messages. Please check this link for more details: https://helpx.adobe.com/download-install/kb/cc-apps-macmojave.html 

 

Regards,

Srishti

TOPICS
Activation billing and install, Bug, Performance, Third party plugins

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Oct 17, 2019 2
Adobe Community Professional ,
Oct 17, 2019

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Apple's new system comes with restrictive permission policies and you really need to read the documentation of all those settings. There is no alternative to learning your system.

As for Illustrator wanting to record your screen: you can ignore that. It might affect working with the eyedropper tool and picking up colors from anywhere.

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Oct 17, 2019 1
New Here ,
Oct 17, 2019

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Okey dokey, thanks for the speedy response 👍

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Oct 17, 2019 0
Community Beginner ,
Oct 24, 2019

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Sorry but I'm not clear from your answer what happens when Illustrator records the screen. Can you confirm that the screen recording is not sent to Adobe? Is it only used locally for the eyedropper to work?

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Oct 24, 2019 0
Adobe Employee ,
Oct 18, 2019

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Hi there,

 

Thanks for reaching out. Monika is right, Adobe apps do not require access to your Calendar, Contacts, Camera or Location. Apple's new privacy protections apply to the directories that contain your calendars, contacts, photos, mail, and messages. Please check this link for more details: https://helpx.adobe.com/download-install/kb/cc-apps-macmojave.html 

 

Regards,

Srishti

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Oct 18, 2019 1
New Here ,
Feb 08, 2020

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Thank you for the thorough response. I just ran into this issue with Photoshop CC 2020 and my questions are now resolved. 

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Feb 08, 2020 0
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