Illustrator is lagging even on an empty scene. (MacOS)

New Here ,
Dec 27, 2020 Dec 27, 2020

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Hey,

 

Today I have some performance issues with Illustrator.

 

I have 2019 MBP which has 32 GB memory, 8 GB GPU, 9th Generation i9 CPU.

 

Illustrator is lagging too much even on an empty artboard.

 

I tried: 

-Reinstall the older Illustrator versions.

-Reset RAM settings on Photoshop.

-Check the updates.

-Scan the MacBook.

 

I still have the same problem. What can I do?

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Draw and design, Performance

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Adobe Employee ,
Jan 03, 2021 Jan 03, 2021

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Hi there,

 

Sorry to hear about your experience. I'd recommend following suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & see if it improved the performance of the app.

Hope it helps.

 

Regards,

Ashutosh

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