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illustrator keeps crashing

New Here ,
May 31, 2020

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I just updated my illustrator and it keeps crashing on my MacBook. i can literally nothing and it will crash while I'm doing an assignment. i need to fix as soon as problem if anyone can help me 

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Activation billing and install, Feature request, How to, Import and export, Performance, Type

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illustrator keeps crashing

New Here ,
May 31, 2020

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I just updated my illustrator and it keeps crashing on my MacBook. i can literally nothing and it will crash while I'm doing an assignment. i need to fix as soon as problem if anyone can help me 

Topics

Activation billing and install, Feature request, How to, Import and export, Performance, Type

Views

307

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jun 05, 2020

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Hi there,

 

Apologies for the delayed response. We'll be happy to help.

Would you mind sharing version of OS & Illustrator? Does it crash while working on a specific file or specific action?

Are you working on files saved on network?

All this information will help us understand your issue better and assist you accordingly. Looking forward to your response.

 

Regards,

Ashutosh

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