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Illustrator on my Mac keeps opening a new instance for each file I open - either from Bridge or from Finder - even if i select an image in Bridge to "place" inside an open doc, it opens a new instance and a new doc to place it in. Its driving me crazy.
Anyone have an Ideas? (illustrator settings are set to open docs as tabs)
{Renamed by MOD}
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Hi Jim,
Sorry to hear that you are facing problems while opening the files in Illustrator. As per your query, whenever you open a file or select an image to place in Illustrator it opens a new instance of Illustrator. That's definitely not a typical experince with Illustrator. I would request if you can share a few more details like:
Looking forward to your response!
Regards,
Srishti
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Hi - This on the latest version of Illustrator CC - 2019, OSX version 10.14.6. No new software on the mac recently (this has been happening for about a month). I have tried safe mode and I have tried deleting preference files etc.
screenshot attached
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Sorry about the delay in response. Try login to Root Account (https://support.apple.com/en-in/HT204012). Check how application works there. If it works fine there, then it could be related to permission errors. Follow these steps to repair permission errors:https://helpx.adobe.com/in/illustrator/kb/preferences-folder-read-only-error.html
If that doesn't help either, we need to troubleshoot this on a live session. Please head here (https://helpx.adobe.com/support.html) and select the chat button in the lower-right corner of the page. We can help on a remote session that way.
Regards!
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I am experiencing this issue as well. Any resolution? Windows 10, Illustrator 25.0.