Illustrator kept moving around!

New Here ,
Apr 12, 2020 Apr 12, 2020

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Hi...I encountered this problem again while working on Illustrator, the artboard just won't stay still...not sure how to describe it but I had to keep using command+0 to bring back the artboard. Please take a look at the screen-recording as a reference. I was trying to pick the color and then the screen just moved around! 

 

Please help! I'm not sure where to set up the preference. 

 

Also, I'm using a Wacom IntuosPro. 

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correct answers 1 Correct Answer

Adobe Community Professional , Apr 26, 2020 Apr 26, 2020
Hi   Try turning off touch on the Intuous and see if the problem still occurs—it's most likely an issue with the Wacom.   

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Adobe Community Professional ,
Apr 21, 2020 Apr 21, 2020

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Does it only happen when using the wacom pen?  Could you accidently be hitting the pen button?  Have you tried updating wacom drivers?

~Gutterfish

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Adobe Community Professional ,
Apr 24, 2020 Apr 24, 2020

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As Gutterfish said, You may have a problem in your Graphic Tablet Driver or your Mouse.

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Adobe Community Professional ,
Apr 25, 2020 Apr 25, 2020

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What you should frist do is reset all preferences. Launching with Alt + Ctrl + Shift (Windows) ou Option + Command + Shift (macOS)

If it persists then it is a Wacom related issue

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Adobe Community Professional ,
Apr 26, 2020 Apr 26, 2020

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Hi

 

Try turning off touch on the Intuous and see if the problem still occurs—it's most likely an issue with the Wacom.

 

🙂

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Community Beginner ,
Nov 19, 2020 Nov 19, 2020

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Hi from last update, same problem here "the artboard just won't stay still".

Just usin mouse, Adobe !!!?

 

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Adobe Community Professional ,
Nov 19, 2020 Nov 19, 2020

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Which system? Which version?

Which hardware is attached?

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