Illustrator lagging and freezing. Show spinning wheel for long time

[elaineb38156060]

All day today the lag and the blue circle have been really often and really long. Is anybody else feeling this? Is this a cloud thing?

{Renamed by MOD}

[Monika Gause]

Which blue circle?

[Srishti Bali · Accepted solution]

Hi there,

Sorry about this trouble. I am hopeful that the issue was fixed. If not, we have recently released an update for Illustrator 2020 (v 24.3) which contains some stability fixes. If you are not already on v24.3, then we recommend you to update to latest version.

If that doesn't help, try steps shared in these help articles and share your observations with us.

MAC

Windows

Regards,

Srishti