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Illustrator lagging and freezing. Show spinning wheel for long time

New Here ,
Jul 30, 2020

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All day today the lag and the blue circle have been really often and really long. Is anybody else feeling this? Is this a cloud thing?

 

{Renamed by MOD}

Hi there,

 

Sorry about this trouble. I am hopeful that the issue was fixed. If not, we have recently released an update for Illustrator 2020 (v 24.3) which contains some stability fixes. If you are not already on v24.3, then we recommend you to update to latest version.

 

If that doesn't help, try steps shared in these help articles and share your observations with us.

MAC

Windows

 

Regards,

Srishti

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Performance

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Illustrator lagging and freezing. Show spinning wheel for long time

New Here ,
Jul 30, 2020

Copy link to clipboard

Copied

All day today the lag and the blue circle have been really often and really long. Is anybody else feeling this? Is this a cloud thing?

 

{Renamed by MOD}

Hi there,

 

Sorry about this trouble. I am hopeful that the issue was fixed. If not, we have recently released an update for Illustrator 2020 (v 24.3) which contains some stability fixes. If you are not already on v24.3, then we recommend you to update to latest version.

 

If that doesn't help, try steps shared in these help articles and share your observations with us.

MAC

Windows

 

Regards,

Srishti

TOPICS
Performance

Views

41

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 30, 2020 0
Adobe Community Professional ,
Jul 30, 2020

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Which blue circle?

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Jul 30, 2020 0
Adobe Employee ,
Sep 08, 2020

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Hi there,

 

Sorry about this trouble. I am hopeful that the issue was fixed. If not, we have recently released an update for Illustrator 2020 (v 24.3) which contains some stability fixes. If you are not already on v24.3, then we recommend you to update to latest version.

 

If that doesn't help, try steps shared in these help articles and share your observations with us.

MAC

Windows

 

Regards,

Srishti

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Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Sep 08, 2020 0
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