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Illustrator makes me relink already linked photos, every time I open the file.

New Here ,
Jun 02, 2020

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I save all the photos I use in my illustrator files to one specific folder so I know where they are - and I never move them around. Even so, every time I open my Illustrator files it makes me relink all of the photos even thought I have linked them before, and they haven't moved from the original folder. Some times it makes me relink the same photos mutliple times a day - it takes up a lot of my time.

 

Is there a setting or something I am missing that will permanently link or embed the photos into the files? Does it make a difference that the folder containing all the photos sits on my desk top and is backed up by icloud?

Please I need help! 

Hi Samuel,

 

Sorry to hear about this trouble. We have been waiting for your response to this query. Along with the questions asked by Monika, could you please confirm if the same thing happens when you disable iCloud sync for system folders.

turn of Icloud backup.jpg

 

Illustrator does not support network or removable drives as scratch disks, or folders of file sync services such as Dropbox, Google Drive, and icloud.

For more details, please take a look at this help article (https://helpx.adobe.com/in/illustrator/kb/illustrator-support-networks-removable-media.html).

 

Regards,

Srishti

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Illustrator makes me relink already linked photos, every time I open the file.

New Here ,
Jun 02, 2020

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I save all the photos I use in my illustrator files to one specific folder so I know where they are - and I never move them around. Even so, every time I open my Illustrator files it makes me relink all of the photos even thought I have linked them before, and they haven't moved from the original folder. Some times it makes me relink the same photos mutliple times a day - it takes up a lot of my time.

 

Is there a setting or something I am missing that will permanently link or embed the photos into the files? Does it make a difference that the folder containing all the photos sits on my desk top and is backed up by icloud?

Please I need help! 

Hi Samuel,

 

Sorry to hear about this trouble. We have been waiting for your response to this query. Along with the questions asked by Monika, could you please confirm if the same thing happens when you disable iCloud sync for system folders.

turn of Icloud backup.jpg

 

Illustrator does not support network or removable drives as scratch disks, or folders of file sync services such as Dropbox, Google Drive, and icloud.

For more details, please take a look at this help article (https://helpx.adobe.com/in/illustrator/kb/illustrator-support-networks-removable-media.html).

 

Regards,

Srishti

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Jun 02, 2020 0
Adobe Community Professional ,
Jun 03, 2020

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Which version, which system?

Exactly where are your photos?

Do you always use the same computer or different ones (in a network)?

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Jun 03, 2020 2
Adobe Employee ,
Jun 19, 2020

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Hi Samuel,

 

Sorry to hear about this trouble. We have been waiting for your response to this query. Along with the questions asked by Monika, could you please confirm if the same thing happens when you disable iCloud sync for system folders.

turn of Icloud backup.jpg

 

Illustrator does not support network or removable drives as scratch disks, or folders of file sync services such as Dropbox, Google Drive, and icloud.

For more details, please take a look at this help article (https://helpx.adobe.com/in/illustrator/kb/illustrator-support-networks-removable-media.html).

 

Regards,

Srishti

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Jun 19, 2020 1
New Here ,
Jun 22, 2020

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Thanks for your reply Srishti,

 

I'm currently using version 24.2, always on the same computer and my photos are in a folder on my desktop.

 

I'll try disabling the icloud sync, and have a look at the article.

 

Thanks,

Samuel

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Jun 22, 2020 1
Adobe Employee ,
Jun 24, 2020

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Hi Samuel,

 

I would like to know if turning off iCloud sync as suggested above worked for you, or the issue still persists. Kindly update the discussion if you still need assistance with it.

Thanks,
Srishti

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Jun 24, 2020 2