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The program has Problems
a man of a few words
If you'd like to report a bug for the Illustrator team to see, you can submit it here: https://illustrator.uservoice.com/. They will need some more details, though.
Sorry to hear about your experience. Would you mind sharing more details about the problems you have so that we can help you? Please share version of OS and Illustrator as well.
Looking forward to your response.