Illustrator , new document has transparency grid, green lines and white background

Explorer ,
Nov 13, 2020

Copy link to clipboard

Copied

Hello, 

I pressed something and now all of my new documents are opening up with green lines and the transparency grid. In the create new document section, under advanced, it keeps defaulting to medium transparency grid. If I turn it off, then I still get the white background and green lines. I've read other posts regarding this and haven't found one that worked for me. Please help!

OS

Mac OS Catalina 10.15.7
Illustrator version 25.0

Screen Shot 2020-11-14 at 7.24.21 am.pngScreen Shot 2020-11-14 at 7.24.25 am.png 

Adobe Community Professional
Correct answer by Ton Frederiks | Adobe Community Professional

You used a video preset to create a new document.

Use a print or illustration preset for new documents.

Views

43

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Illustrator , new document has transparency grid, green lines and white background

Explorer ,
Nov 13, 2020

Copy link to clipboard

Copied

Hello, 

I pressed something and now all of my new documents are opening up with green lines and the transparency grid. In the create new document section, under advanced, it keeps defaulting to medium transparency grid. If I turn it off, then I still get the white background and green lines. I've read other posts regarding this and haven't found one that worked for me. Please help!

OS

Mac OS Catalina 10.15.7
Illustrator version 25.0

Screen Shot 2020-11-14 at 7.24.21 am.pngScreen Shot 2020-11-14 at 7.24.25 am.png 

Adobe Community Professional
Correct answer by Ton Frederiks | Adobe Community Professional

You used a video preset to create a new document.

Use a print or illustration preset for new documents.

Views

44

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 13, 2020 0
Adobe Community Professional ,
Nov 13, 2020

Copy link to clipboard

Copied

[Moderator moved from Using the Community (forums) to Illustrator.]

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 13, 2020 0
Adobe Community Professional ,
Nov 13, 2020

Copy link to clipboard

Copied

You used a video preset to create a new document.

Use a print or illustration preset for new documents.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 13, 2020 0
Explorer ,
Nov 14, 2020

Copy link to clipboard

Copied

Thanks Ton! Such an easy fix and I've wasted too much time trying to figure out what I had done wrong. Much appreciated! 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 14, 2020 0
Adobe Community Professional ,
Nov 14, 2020

Copy link to clipboard

Copied

Good to hear that helped.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 14, 2020 0
Resources