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Illustrator no responde y anda lento

New Here ,
Jun 30, 2020

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Hola! Hace dos dias que illustrator no me responde , ya actualice la app y los controladores de la computadora y así y todo sigue funcionándome mal, no se que puedo hacer y necesito esta herramienta para trabajar! Desde ya gracias por su ayuda

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Correct answer by Monika Gause | Adobe Community Professional

The official requirements is 8 GB and 16 GB recommended: https://helpx.adobe.com/illustrator/system-requirements.html

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Illustrator no responde y anda lento

New Here ,
Jun 30, 2020

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Hola! Hace dos dias que illustrator no me responde , ya actualice la app y los controladores de la computadora y así y todo sigue funcionándome mal, no se que puedo hacer y necesito esta herramienta para trabajar! Desde ya gracias por su ayuda

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

The official requirements is 8 GB and 16 GB recommended: https://helpx.adobe.com/illustrator/system-requirements.html

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Jun 30, 2020 0
Adobe Community Professional ,
Jun 30, 2020

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Please tell us your system and hardware.

Also: is there anything specific that is slow?

With all files?

Where are the files located?

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Jun 30, 2020 0
New Here ,
Jun 30, 2020

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B870DC52-A5A0-4818-8566-044C56DBAF1C.jpeg

¡Hola! Creo que acá está toda la información que me pediste.

Con respecto a que anda lento... abro illustrator , y en cuanto pongo abrir un archivo me aparece que no responde,  tarda y me abre, pero cada vez que quiero hacer algo no responde otra vez !! Con archivos nuevos lo mismo. Me pasa hace dos dias aproximadamente, ahora lo desinstale y volví a descargar y me aparece qué hay un bloqueo

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Jun 30, 2020 0
Adobe Community Professional ,
Jun 30, 2020

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This just 4 GB of RAM, which is not sufficient.

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Jun 30, 2020 0
New Here ,
Jun 30, 2020

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Esta bien, tengo una duda ... porque por dos meses me anduvo bien y ahora no? Si la memoria RAM es la misma?

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Jun 30, 2020 0
Adobe Community Professional ,
Jun 30, 2020

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The official requirements is 8 GB and 16 GB recommended: https://helpx.adobe.com/illustrator/system-requirements.html

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Jun 30, 2020 0
New Here ,
Jun 30, 2020

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Más allá de eso, hay casos de personas que pueden utilizarlo a pesar de no tener 8GB, yo pago mensualmente por el programa y trabajo con el... que solución podrías ofrecerme ? 

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Jun 30, 2020 0
Adobe Community Professional ,
Jul 01, 2020

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Please contact Customer Care:  https://helpx.adobe.com/contact.html

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Jul 01, 2020 0
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