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Hi there
I've tried to fire up Illustrator this morning and keep getting this:
I've uninstalled and reinstalled CC, I've run the clean up tool and rebooted the laptop and now I'm at a loss.
Can anyone help?
Much appreciated!
The problem you are having is the same I had with Premiere. I run multiple platforms and switch between computers on the fly to do my work. The "ngl-stg" window is trying to tell you that you have multiple platforms active.
A co-worker gave me a solution. Use the link <account.adobe.com/sessions> to deactivate all platforms that are running your Adobe subscription. Re-log back in Adobe and you should have access to the programs. Worked brilliantly for me.
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Estou tendo o mesmo problema no meu Illustrator, estou toda a parte da manhã sem trabalhar por este motivo, aonde está a equipe Adobe para resolver este problema?
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I am also not able to get any of the Adobe Suite apps working. The software is stuck at some NGL-STG window and it keeps on loading forever.
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Same on my side, have the same blank image. Can not open any programs!!
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I am also having the same issue.
I have restarted and logged out and in so many times and in so many diffrent ways.
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Can you please all try and disconnect from the internet and then try again?
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The problem you are having is the same I had with Premiere. I run multiple platforms and switch between computers on the fly to do my work. The "ngl-stg" window is trying to tell you that you have multiple platforms active.
A co-worker gave me a solution. Use the link <account.adobe.com/sessions> to deactivate all platforms that are running your Adobe subscription. Re-log back in Adobe and you should have access to the programs. Worked brilliantly for me.