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Illustrator not loading workspaces

New Here ,
Sep 28, 2020

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I updated Illustrator today and workspaces are not loading.

I reseted preferences, it loaded the essential one, but it won't change to any other.

I'm working on Windows 10, if it helps...

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Bug, Performance

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Illustrator not loading workspaces

New Here ,
Sep 28, 2020

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I updated Illustrator today and workspaces are not loading.

I reseted preferences, it loaded the essential one, but it won't change to any other.

I'm working on Windows 10, if it helps...

TOPICS
Bug, Performance

Views

34

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 28, 2020 0
Adobe Community Professional ,
Sep 28, 2020

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Sep 28, 2020 0
Adobe Community Professional ,
Sep 28, 2020

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To make sure that you never lose any custom settings after trashing preferences you can make a copy of your preference file (after you have all of your settings re-established) and use (a copy of) that "pristine" preference file to replace any future corrupt preference files you may have.

To find the preference file that you are making a copy of:

On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. The file you want to copy is the folder at the end of this path: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Illustrator [version number].

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