Illustrator not oppening

New Here ,
Apr 05, 2021 Apr 05, 2021

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I am having trouble opening the illustrator. I just transferred to the newest 2021 version of the Apple MacBook Pro with the M1 chip. I have uninstalled and re-installed it many times now and nothing changes with it. Is there something that is needed to be done that I am not doing?

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Explorer ,
Apr 06, 2021 Apr 06, 2021

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Adobe Employee ,
Apr 29, 2021 Apr 29, 2021

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Hi there,

 

Sorry to hear about your experience. I'd request you to follow the suggestions on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps to improve the performance of the app.

 

Regards,

Ashutosh

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