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I've tried to startup Illustrator after updating my Mac to latest OS 11.01 Big Sur. Illustrator simply hangs during startup.
Has anyone else come across this problem?
Hi there,
Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and let us know how it goes.
Feel free to let us know if you still need assistance. We'd be happy to help.
Regards,
Srishti
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A lot of people have.
Please contact Customer Care. They can login to your system: https://helpx.adobe.com/contact.html
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Way too early.
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Hi there,
Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and let us know how it goes.
Feel free to let us know if you still need assistance. We'd be happy to help.
Regards,
Srishti
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Hello Ms Srishti Bali
Recently upgraded from Mojave to BigSur 11.2. I installed Adobe Photoshop and Illustrator, essentials in my line of work. Photoshop is fine...so far. Illustrator crashes once it opens. Yesterday Illustrator finally opened...6 seconds...boom, crash again. Any suggestions? I am attaching the log from the console. Best regards, Tomas