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I've been using illustrator for a long while with a few different computers. Right now I'm working on my windows 10 desktop which is very powerful and usually runs everything perfectly. However, just today when I was working in illustrator, I found that pressing control (Ctrl) in any situation causes the screen to scroll to the right until it gets to the end of the work space. I can't use any quick commands or keyboard commands without the side scrolling effect. It's not in key commands and according to what I've looked at already "Ctrl" on it's own should just switch you to your last used tool. It's becoming really irritating as I am used to key commands and use them without thinking and I end up copying or trying to zoom and find that I'm on the other side of my work space suddenly. Thank you in advance for any help!
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Hmmm... that's a strange behaviour.
Hope one of these works.
Cari
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I cleaned my keyboard and it had no effect and I've reset the preferences without effect as well. It's seems to be related to keyboard key commands but I don't know how to fix that. I would also like to note that the mouse has no effect on the command. If I try to scroll left while hold the ctrl key, it doesn't move because it's being forced right.
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Adobe released an update for Illustrator CC (2017) that focusses on fixing a series of bugs, including "stability-related fixes'. Have you installed the latest updates? I'd opt to once again clear preferences before doing so, then install the latest release. See also Illustrator CC 17.0.1 release notes
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One additional thing you can try is, if you are the admin of your computer:
Some other things to try:
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Did you ever find a solution to this? Just encountered the same problem, but scrolling to the left. I am updating AI right now to v23.0 (beleive I was operating on v 22.1). Hoping this is the solution.
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I know this is an older post but I have just has the same issue. After trying MANY fixes, I found uninstalling/reinstalling soved the issue.