Illustrator slowed down immensely after last update (Windows PC)

New Here ,
Dec 17, 2020

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Hello.
Ever since the last illustrator update my export speeds have slowed to a crawl. The specific moment is right after I click the export button. from this moment to the time it brings up the files window to pick a destination folder is close to a minute of wait time when it used to just pop up. 
also just closing documents without saving causes illustator to give a "not responding" error. 

Running a i9 9900K with a ASUS ROG RTX 2080 SUPER  and 32GB RAM.

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1 Correct Answer

Adobe Employee , Dec 20, 2020
Srishti Bali Adobe Employee , Dec 20, 2020
Hi there,   Sorry about this trouble! I know that's really frustrating. Is Illustrator up to date? Which operating system you are working on? Where are the files saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)?    You may also try the steps shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and share your observations with us.    Regards, Srishti

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Adobe Employee ,
Dec 20, 2020

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Hi there,

 

Sorry about this trouble! I know that's really frustrating. Is Illustrator up to date? Which operating system you are working on? Where are the files saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)? 

 

You may also try the steps shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and share your observations with us. 

 

Regards,

Srishti

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