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Illustrator slowing down

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Jul 08, 2020

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Why is Illustrator slowing down when saving artwork with Drop Shadow? It also not responding when copying layers with drop shadow applied.

 

I believe my system is strong. I even have 32 Gigs of RAM!

Processor: Ryzen 5 3400G

RAM: 32GB

No Dedicated GPU

Samsung NVMe SSD 970 EVO

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

Then maybe Customer Care has to take a look at this.

It might be an issue with your graphic card or its driver or some incompatibility

Please contact them over there: https://helpx.adobe.com/contact.html

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Draw and design, How to, Performance, Tools

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Illustrator slowing down

Contributor ,
Jul 08, 2020

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Why is Illustrator slowing down when saving artwork with Drop Shadow? It also not responding when copying layers with drop shadow applied.

 

I believe my system is strong. I even have 32 Gigs of RAM!

Processor: Ryzen 5 3400G

RAM: 32GB

No Dedicated GPU

Samsung NVMe SSD 970 EVO

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

Then maybe Customer Care has to take a look at this.

It might be an issue with your graphic card or its driver or some incompatibility

Please contact them over there: https://helpx.adobe.com/contact.html

TOPICS
Draw and design, How to, Performance, Tools

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Jul 08, 2020 0
Adobe Community Professional ,
Jul 08, 2020

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Which system?

How large is the document? Large document?

How large is the object?

Which is the document raster effects resolution?

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Jul 08, 2020 0
Contributor ,
Jul 08, 2020

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This system:

Ryzen 5 3400G

32GB RAM

NVMe SSD

 

56,6MB file size

4000 by 4000 pixels artboard size

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Jul 08, 2020 0
Adobe Community Professional ,
Jul 08, 2020

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The file size is quite large, so please tell us about the object you applied the shadow to. And again: how is the raster effect resolution set up?

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Jul 08, 2020 0
Contributor ,
Jul 09, 2020

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Do you mean the 72, 150, and 300 ppi?
I use the 300 ppi

 

I don't use the entire 4000 by 4000 pixels, only the middle.

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Jul 09, 2020 0
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Jul 09, 2020

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Structure 1.png

Structure 2.png

 

I don't know if you can see the layer tree very well.

But simply this way,

There are 4 body poses (Direction) containing the same structures (so everything below will be multiplied by 4)

I applied the shadow to the skull (where every body pose/direction has 3 head turns, meaning 3 skulls per body pose/direction)

I applied the shadow to the hand poses (there are like 3 hand group on the right and 3 on the left, a total of 6). Where every hand group consist of 8 poses.

Sometimes, depending on the character, I applied shadow to the shirt as well.

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Jul 09, 2020 0
Adobe Community Professional ,
Jul 09, 2020

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Then maybe Customer Care has to take a look at this.

It might be an issue with your graphic card or its driver or some incompatibility

Please contact them over there: https://helpx.adobe.com/contact.html

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Jul 09, 2020 0
Contributor ,
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So there is a hardware problem?

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Jul 09, 2020 0
Adobe Community Professional ,
Jul 09, 2020

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There might be.

GPU acceleration does not work well for every card and driver under all circumstances. Customer Care can log into your system to check out stuff.

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Jul 09, 2020 0
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I see. Thanks!

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Jul 09, 2020 0
Adobe Community Professional ,
Jul 08, 2020

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Specifically what operating system and what version of Illustrator are you using? Also, how are you creating your drop shadows? Are you using the drop shadow effect or creating a separate shadow as an image?

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Jul 08, 2020 0
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It's Windows 10 64 bit

Illustrator CC 2020 v24.1.2

 

I use the one on Stylize, Dropshadow effect

No extra image; applied straight to the layer.

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Jul 08, 2020 0
Adobe Community Professional ,
Jul 08, 2020

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How many objects are you applying the effect to?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Please see my reply to Monika. Thanks!

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Jul 09, 2020 0
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