Highlighted

illustrator start board thumbnail icons instead of preview

Explorer ,
May 05, 2020

Copy link to clipboard

Copied

ai 24.1.2 • imac pro 10.14.6

 

since latest update the start board shows some preview icons instead of thumbnails (which show the content of a file which is very helpful). the files are small files, no special content.

 

bug?

 

thanks for help,

regards,

nautrino

Adobe Community Professional
Correct answer by Charu Rajput | Adobe Community Professional

ok, Did you try by clearing the preferences of the Illustartor. By clearing the preferences it will delete all items from the Recent. But to test you can open these again to list them in Recent. You can delete the preferences from Preferences -> General -> Reset Preferences

 

Please see screenshot below for reference

 

Screenshot 2020-05-05 at 11.19.29 PM.png

 

NOTE: You need to restart the Illustartor as well.

 

Thanks

Topics

Bug

Views

1.5K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

illustrator start board thumbnail icons instead of preview

Explorer ,
May 05, 2020

Copy link to clipboard

Copied

ai 24.1.2 • imac pro 10.14.6

 

since latest update the start board shows some preview icons instead of thumbnails (which show the content of a file which is very helpful). the files are small files, no special content.

 

bug?

 

thanks for help,

regards,

nautrino

Adobe Community Professional
Correct answer by Charu Rajput | Adobe Community Professional

ok, Did you try by clearing the preferences of the Illustartor. By clearing the preferences it will delete all items from the Recent. But to test you can open these again to list them in Recent. You can delete the preferences from Preferences -> General -> Reset Preferences

 

Please see screenshot below for reference

 

Screenshot 2020-05-05 at 11.19.29 PM.png

 

NOTE: You need to restart the Illustartor as well.

 

Thanks

Topics

Bug

Views

1.5K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 05, 2020 0
Adobe Community Professional ,
May 05, 2020

Copy link to clipboard

Copied

Hi,

Is this for all files or some of the files?

I can also see the preview but not for all the files but some of them.

 

Thanks

Best regards

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 05, 2020 0
Explorer ,
May 05, 2020

Copy link to clipboard

Copied

in my case it affects ai and pdf files - I don't have jpgs and pngs in the overview.

I can not see why there are some with a preview and some only showing the icon.

 

ai-issue-start.jpg

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 05, 2020 0
Adobe Community Professional ,
May 05, 2020

Copy link to clipboard

Copied

ok, Did you try by clearing the preferences of the Illustartor. By clearing the preferences it will delete all items from the Recent. But to test you can open these again to list them in Recent. You can delete the preferences from Preferences -> General -> Reset Preferences

 

Please see screenshot below for reference

 

Screenshot 2020-05-05 at 11.19.29 PM.png

 

NOTE: You need to restart the Illustartor as well.

 

Thanks

Best regards

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 05, 2020 1
Explorer ,
May 05, 2020

Copy link to clipboard

Copied

thanks, yes, that worked.

 

but I need a little time to see, if it stays that way. 

for now, it helps 🙂

 

regards

nautrino

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 05, 2020 0
Adobe Community Professional ,
May 05, 2020

Copy link to clipboard

Copied

Great!

Let's keep an eye on it 🙂

 

Thanks

Best regards

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 05, 2020 0
Explorer ,
May 07, 2020

Copy link to clipboard

Copied

...no, it's starting again with the icon instead of a thumbnail.

 

... just to let you know.

 

Regards,

Nautrino

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 07, 2020 0
Adobe Community Professional ,
May 09, 2020

Copy link to clipboard

Copied

Yes, I have also started seeing this. May be some experts shed light over this why this is so.

 

Thanks

Best regards

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 09, 2020 0
Adobe Community Professional ,
May 05, 2020

Copy link to clipboard

Copied

I noticed that, preview icon is coming for png and jpeg files if they are open in Illustartor, but ai and pdf file shows thumbail.

 

Screenshot 2020-05-05 at 10.47.19 PM.png

Best regards

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 05, 2020 0