Illustrator sticking and not dropping scale and rotate

New Here ,
Jun 02, 2021 Jun 02, 2021

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Im getting lots of issues with illustrator sticking in rotate and scale and not dropping them. I have an nvidia card, but gpu effects are turned off as I belive this affects this bug. But its still doing it. Its not been a problem until the latest update. Where windows wacom and illustrator wanted updating at the same time.

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Bug, Draw and design, Performance, Tools

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Adobe Employee , Jun 07, 2021 Jun 07, 2021
Hi there, Sorry about this trouble. Is it happening with multiple files? If yes, please try these steps ( https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/m-p/11561981#M250493 ) and share your observations with us. Regards, Srishti

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Adobe Employee ,
Jun 07, 2021 Jun 07, 2021

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Hi there,

 

Sorry about this trouble. Is it happening with multiple files? If yes, please try these steps ( https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu... ) and share your observations with us.

 

Regards,

Srishti

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New Here ,
Jun 10, 2021 Jun 10, 2021

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I have re set the preferences and it is working for now.

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New Here ,
Jun 09, 2021 Jun 09, 2021

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Hello, I'm new to the digital art experience and illustrator.  I'm working on a wacom and going through a tutorial on how to use illustrator.  I'm in a section that is going over the rotate, reflect and duplicate tool but I keep getting stuck on rotate or reflect.  It doesn't let me keep or commit to the rotation I want to use.  I'm not sure if it's a wacom issue or an illustrator issue.  Any advice for a newbie would be helpful. Thank you! 

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Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

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Can you please describe step by step?

 

Also: if you disconnect the Wacom and use this with a mouse - does that work?

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Engaged ,
Jun 25, 2021 Jun 25, 2021

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Since updating from 25.2 to 25.3.1, I've noticed that my Wacom stylus doesn't seem to release right away. In other words, if I drag an object, then release pressure on the stylus, the artwork seems to remain stuck to the stylus and it moves away from the location I dragged it to. The canvas is not rotated and I'm using GPU performance. Does anybody else see this?

 

I'm running an i9 iMac under macOS 10.14.6.

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Adobe Community Professional ,
Jun 25, 2021 Jun 25, 2021

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Hi. Have you checked if there is some Wacom driver update for your tablet? Maybe that helps.

 

Marlon Ceballos.

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Engaged ,
Jun 25, 2021 Jun 25, 2021

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Thanks, Marlon, that should have been obvious! Right now the driver download page returns a code 403 Forbidden, so I guess I'll try again later. Thanks again.

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Engaged ,
Jul 13, 2021 Jul 13, 2021

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Hi Marlon, just following up. The Wacom driver download page still gives error 403 Forbidden, even after all this time. I updated my OS to Big Sur and contacted Wacom about the 403 problem. They sent me a direct link to download the newest driver, and the problem with erratic pen behavior is now solved.

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