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Illustrator stops installing at 93 %

New Here ,
Jun 22, 2020

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Anyone who knows why? Tried to abort, and install svereal times, but everytime it stops installing at 93 %

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Illustrator stops installing at 93 %

New Here ,
Jun 22, 2020

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Anyone who knows why? Tried to abort, and install svereal times, but everytime it stops installing at 93 %

TOPICS
Bug

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52

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Jun 22, 2020 0
Adobe Community Professional ,
Jun 22, 2020

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Did you disable your antivirus?

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Jun 22, 2020 0
Adobe Community Professional ,
Jun 22, 2020

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that happened to me as well, I think mine stopped updating at 9%, but when I tried to cancel and start over, I realized Illustrator new version was installed, it just didn't update the progress indicator.

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Jun 22, 2020 0
Adobe Employee ,
Jun 26, 2020

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Hi there,

 

Thanks for reaching out. I hope your issue is resolved by now. If it isn't, please follow instructions on help article(https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html) and let us know how it goes.

 

Regards,

Ashutosh

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Jun 26, 2020 1