Highlighted

Illustrator Stroke Bug from GPU Performance

Explorer ,
Aug 19, 2020

Copy link to clipboard

Copied

Hello! I've just discovered a strange problem with my Illustrator (v.24.2.3). 

I have this graphic shape that's a closed path. As you can see in the marked area, there's this weird thing going on at the corner of the left arch. It disappears only if I disable GPU Performance. If I move it onto an artboard, it disappears again but then comes back if I move the graphic around on the artboard.

 

I thought at first that it's a badly joined shape but it isn't, since it's affected by turning off the GPU Performance. I have a fast machine (i7-8700, 16 GB RAM, NVIDIA GeForce GTX 1070 8GB, Windows 10 64-bit, v2004).

I tried to attach the file here but the Forum doesn't allow AI files. Does anyone know what's going on here? Thanks in advance.

Annotation 2020-08-19 175010.jpg

 

 

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

You can report it to Uservoice: Please post bugs & feature requests to http://illustrator.uservoice.com

You can check if there's a new driver available for your video card

Or just check CPU preview when you're unsure.

TOPICS
Bug, Import and export, Performance, Tools

Views

44

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Illustrator Stroke Bug from GPU Performance

Explorer ,
Aug 19, 2020

Copy link to clipboard

Copied

Hello! I've just discovered a strange problem with my Illustrator (v.24.2.3). 

I have this graphic shape that's a closed path. As you can see in the marked area, there's this weird thing going on at the corner of the left arch. It disappears only if I disable GPU Performance. If I move it onto an artboard, it disappears again but then comes back if I move the graphic around on the artboard.

 

I thought at first that it's a badly joined shape but it isn't, since it's affected by turning off the GPU Performance. I have a fast machine (i7-8700, 16 GB RAM, NVIDIA GeForce GTX 1070 8GB, Windows 10 64-bit, v2004).

I tried to attach the file here but the Forum doesn't allow AI files. Does anyone know what's going on here? Thanks in advance.

Annotation 2020-08-19 175010.jpg

 

 

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

You can report it to Uservoice: Please post bugs & feature requests to http://illustrator.uservoice.com

You can check if there's a new driver available for your video card

Or just check CPU preview when you're unsure.

TOPICS
Bug, Import and export, Performance, Tools

Views

45

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 19, 2020 0
Adobe Community Professional ,
Aug 19, 2020

Copy link to clipboard

Copied

GPU is fast, but it sacrifices precision for that.

Illustrator makes use of the graphic processor engine. So what yousee might not be the same as what I see, since I might have a different graphic card.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 19, 2020 0
Explorer ,
Aug 20, 2020

Copy link to clipboard

Copied

Thank you for your reply. I had GPU Performance enabled on my old version of AI but never had a problem like this. Apparently it's from this version. What would the ideal solution be in this case? 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 20, 2020 0
Adobe Community Professional ,
Aug 20, 2020

Copy link to clipboard

Copied

You can report it to Uservoice: Please post bugs & feature requests to http://illustrator.uservoice.com

You can check if there's a new driver available for your video card

Or just check CPU preview when you're unsure.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 20, 2020 0