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Illustrator. trouble opening files

LOGOVALD
Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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How is this possible:

..."cannot open this file, because it was generated in a newer version of illustrator..."

My programs are updated.

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correct answers 1 Correct answer

LOGOVALD
Community Beginner , Jan 13, 2021 Jan 13, 2021

So, i have two versions on my computer... doh..

Thanks for the help!

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Doug A Roberts Community Expert
Community Expert ,
Jan 13, 2021 Jan 13, 2021

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What version are you using? (Help > About Illustrator)
Screenshot 2021-01-13 091429.png

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LOGOVALD
Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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In Response To Doug A Roberts

illustrator_version.jpg

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LOGOVALD
Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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In Response To LOGOVALD

Seems like theres a newer version... 

But my profile; "updated" hmm

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LOGOVALD
Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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In Response To LOGOVALD

So, i have two versions on my computer... doh..

Thanks for the help!

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