Illustrator. trouble opening files

Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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How is this possible:

..."cannot open this file, because it was generated in a newer version of illustrator..."

My programs are updated.

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correct answers 1 Correct Answer

Community Beginner , Jan 13, 2021 Jan 13, 2021
So, i have two versions on my computer... doh..Thanks for the help!

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Adobe Community Professional ,
Jan 13, 2021 Jan 13, 2021

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What version are you using? (Help > About Illustrator)
Screenshot 2021-01-13 091429.png

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Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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illustrator_version.jpg

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Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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Seems like theres a newer version... 

But my profile; "updated" hmm

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Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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So, i have two versions on my computer... doh..

Thanks for the help!

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