Illustrator unable to detect GPU on Surface Book 3

[ssquared14]

Just upgraded from my surface book 2 with performance base to a new Surface Book 3 with the high end Quadro-3000 GPU and Illustrator does not default to it.    Photoshop and Lightroom however do.  

Looking to see why Illustrator does not pick up the Quadro GPU

{Renamed by MOD}

[Srishti Bali · Accepted solution]

Hi there,

Sorry for the delayed response. Looks like this GPU is not compatible with Illustrator. Please take a look at the list of supported graphic cards here (https://helpx.adobe.com/in/illustrator/system-requirements.html#main-pars_minitoc).

Apologies once again. Please feel free to reach out to us if you have any further questions with the app. We'd love to help.

Regards,

Srishti

[ssquared14]

Well your not correct.    Also a list of support GPU's does no good for a laptop.   Just shows you did not understand the issue.

Nvidia released and updated driver for the Surface Book 3 and the problem corrected itself.   So the issue was a driver issue not a GPU is not compatible with Illustrator as you claimed.

[Jacob5C0C]

So, CAN the Surface Book 3 effectively handle running the Adobe bundle?