Up until an hour ago, Illustrator was working fine. Now when I go to launch I get a System Error message:
I have re-installed it several times, including the two previous versions, but no luck. I don't think it's a compatibility issue as all has been well up until this point.
Any help would be most appreciated.
I am running the latest version of Illustrator - v 25.3.1
Edition Windows 10 Home Version 20H2 Installed on 10/23/2020 OS build 19042.1110 Serial number MP1EUU03 Experience Windows Feature Experience Pack 120.2212.3530.0
Lenovo Yoga 730-15IKB
Device name Laptop Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 2.00 GHz Installed RAM 8.00 GB (7.82 GB usable) System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points
Sorry for the delayed response. This usually happens due to a missing ".ddl" file or corrupted Visual C++ redistributable package. So, I would suggest you to try these steps: Go to Control Panel > Programs > Programs and Features. Right-click Microsoft Visual C++ Redistributable (2012-2017) and choose Repair.