Illustrator V25 Type Tool not working and only save documents in PDF not AI

Community Beginner ,
Jan 22, 2021

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Hi
After updating the illustrator from version 24.3 to version 25, 25.01 or 25.1 the type tool does not work, but if I open a file with text boxes I can change the text.
Illustrator only save PDF format if saving them in AI format gives an error.

System: Windows 10

Thanks in advance

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Draw and design, How to, Print and publish, Tools, Type

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1 Correct Answer

Community Beginner , Jan 26, 2021
JCMiranda Community Beginner , Jan 26, 2021
Problem solvedI changed the font that appears by default in Illustrator (Myriad Pro) to another one before using the Type toolNow it's OK

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Adobe Community Professional ,
Jan 22, 2021

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Did you reset the preferences when upating? This is usually necessary. https://helpx.adobe.com/illustrator/using/setting-preferences.html

As for the saving, can you try and disable "Save in background" in the preferences?

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Community Beginner ,
Jan 22, 2021

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Disabled "Save in background" in the preferences? It Woks now, but de Type Text with "reset the preferences" still not working

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Adobe Community Professional ,
Jan 22, 2021

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What exactly is it about the text tool not working?

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Community Beginner ,
Jan 25, 2021

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when I select the Type Tool and drawing a new text box, the sample text does not appear and the system crashes

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Adobe Employee ,
Jan 24, 2021

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Hi there,

 

Sorry to hear about your experience. Please make sure you have Windows 10 updated to the latest version.

Is Type tool not working while editing a specific document? Are you trying to save on a network location or local?

This information would help us assist you accordingly.

Additionally, please try steps suggested on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps.

 

Regards,

Ashutosh

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Community Beginner ,
Jan 25, 2021

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Hi

 

Video attachment of what happens

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Community Beginner ,
Jan 25, 2021

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Hi

 

I Run the illustrator in safe mode, the diagnostic teste 2 it has a error loading plugins: UxExtension.aip

 

Best regards

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Community Beginner ,
Jan 26, 2021

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Problem solved
I changed the font that appears by default in Illustrator (Myriad Pro) to another one before using the Type tool
Now it's OK

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