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Illustrator will not open files

New Here ,
Jul 20, 2020

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Hi there

 

Since today my Illustrator 24.2.1will not open any files. It just jams and I have to force it to stop. 

 

Can any one help me? I have a few serious deadlines......

 

Thanks in advance 

 

Niels Kersten

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Illustrator will not open files

New Here ,
Jul 20, 2020

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Hi there

 

Since today my Illustrator 24.2.1will not open any files. It just jams and I have to force it to stop. 

 

Can any one help me? I have a few serious deadlines......

 

Thanks in advance 

 

Niels Kersten

TOPICS
Performance

Views

31

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Jul 20, 2020 0
Adobe Community Professional ,
Jul 20, 2020

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Is there a printer attached, turned on, set up as the default printer and the printer driver up to date? Please double check that.

If you don't have a printer, set up a PDF printer.

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Jul 20, 2020 0
New Here ,
Jul 20, 2020

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Hi Monika

 

Yes, the printer is set as default, and turned on.

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Jul 20, 2020 0
Adobe Community Professional ,
Jul 20, 2020

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And the driver is up to date?

It's crucial. It really is. If you updated the system recently, that might have messed with the printer settings.

 

Where are your files located? If not on the local harddisk, try and move them there.

Also: Illustrator sometimes gets irritated by synchronized folders.

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Jul 20, 2020 0
New Here ,
Jul 20, 2020

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Was the same. Some minutes ago started to work. Finally !
But Photoshop still dont working 😞

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Jul 20, 2020 0
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