Illustrator Will Not Save Unit Preferences

New Here ,
Apr 29, 2021 Apr 29, 2021

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Illustrator (25.2.1) will not save any of my preferences for units. Every time I set the units to inches and quit Illustrator, it reverts back to pixels when I open it again. It saves all of the other preferences I've changed besides units.

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Adobe Community Professional , Apr 29, 2021 Apr 29, 2021
Once upon a time (to be specific the CS apps time). You could change the unit in the Preferences without having an open document, quit the app, reopen it and the settings were kept. As far as I can check (CC2017) this does not work any more, the old settings are kept. Not that it matters much, creating a new doc with a different unit will change the prefs unit setting.

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Adobe Community Professional ,
Apr 29, 2021 Apr 29, 2021

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Exactly when does this setting back happen?

 

When you open a document?

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New Here ,
Apr 29, 2021 Apr 29, 2021

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I have to set it in preferences everytime I start up Illustrator.

If I quit Illustrator and then open it again, it will reset the units back to pixels.

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Adobe Community Professional ,
Apr 29, 2021 Apr 29, 2021

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If this is not related to opening a document, then it might be preferences corruption.

 

The units are a document based setting and what you set up in the preferences does not affect existing Illustrator documents.

 

But it should keep the settings in the preferences. You could try and rename the preferences folder. Illustrator will then create new preferences. https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Adobe Community Professional ,
Apr 29, 2021 Apr 29, 2021

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Once upon a time (to be specific the CS apps time). You could change the unit in the Preferences without having an open document, quit the app, reopen it and the settings were kept.

As far as I can check (CC2017) this does not work any more, the old settings are kept.

Not that it matters much, creating a new doc with a different unit will change the prefs unit setting.

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Adobe Community Professional ,
Apr 29, 2021 Apr 29, 2021

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Other parts of the preferences will stick when changed without documents open, but the units won't. So preferences are saved.

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Adobe Community Professional ,
Apr 29, 2021 Apr 29, 2021

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