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Illustrator window not updating to show changes made until window is minimized/maximized

New Here ,
Apr 22, 2020

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Hello,

 

Due to the current situation, my school has given all students access to the adobe suite and I have downloaded illustrator 2020. I just downloaded it today, so I'm assuming it must be fully updated. I am running fully updated windows 10, as well.

 

I took a video of the problem that I am experiencing. In the video, you see that I have illustrator open and I start a new document. The artboard does not appear, but the software is able to register that I am selecting different tools. I change the size of the window and the artboard suddenly appears. I take the text tool and type something on the document but the text does not appear until I again change the size of the window. Obviously, I cannot work like this.

 

After some brief googling, I found a thread saying that enabling the "application frame" under "window" will fix the problem. I can't see that option, so just to assure myself that I'm not going crazy, I rifle through all of the options under "window."

 

Does anyone have any idea how to fix this?

 

As a note, I've also downloaded photoshop and haven't had any issues there.

 

https://www.dropbox.com/s/jvt57nygoidihsd/2020-04-23%2000-11-01.mp4?dl=0 

Thanks for the response. I disable the GPU performance option and that fixed up my problem. The only programs other than illustrator that I had open were chrome and discord, neither of which are demanding, so this setting change should hopefully fix the problem for good.

 

Thank you

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Illustrator window not updating to show changes made until window is minimized/maximized

New Here ,
Apr 22, 2020

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Hello,

 

Due to the current situation, my school has given all students access to the adobe suite and I have downloaded illustrator 2020. I just downloaded it today, so I'm assuming it must be fully updated. I am running fully updated windows 10, as well.

 

I took a video of the problem that I am experiencing. In the video, you see that I have illustrator open and I start a new document. The artboard does not appear, but the software is able to register that I am selecting different tools. I change the size of the window and the artboard suddenly appears. I take the text tool and type something on the document but the text does not appear until I again change the size of the window. Obviously, I cannot work like this.

 

After some brief googling, I found a thread saying that enabling the "application frame" under "window" will fix the problem. I can't see that option, so just to assure myself that I'm not going crazy, I rifle through all of the options under "window."

 

Does anyone have any idea how to fix this?

 

As a note, I've also downloaded photoshop and haven't had any issues there.

 

https://www.dropbox.com/s/jvt57nygoidihsd/2020-04-23%2000-11-01.mp4?dl=0 

Thanks for the response. I disable the GPU performance option and that fixed up my problem. The only programs other than illustrator that I had open were chrome and discord, neither of which are demanding, so this setting change should hopefully fix the problem for good.

 

Thank you

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Most Valuable Participant ,
Apr 23, 2020

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Long and short: Your computer sucks. Start by disabling hardware-accelerated display functions in the preferences and then tippy-toe your way through updating your system's graphics driver and perhaps some general system optimization. Seeing that cluttered task bar quite frankly gives me the creeps and could well be part of the issue with a ton of tiny tools running in the background and overburdening your system.

 

Mylenium

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New Here ,
Apr 23, 2020

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Thanks for the response. I disable the GPU performance option and that fixed up my problem. The only programs other than illustrator that I had open were chrome and discord, neither of which are demanding, so this setting change should hopefully fix the problem for good.

 

Thank you

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