Illustrator won't open files

New Here ,
Jan 14, 2021

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I updated Illustrator today and after the update Illustrator will not let me open any of my documents. All I get is the rainbow wheel that just spins indefinitely. It was working fine before the update. I already uninstalled and reinstalled and that did not work.

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Bug, How to, Performance

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Adobe Community Professional ,
Jan 15, 2021

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Did you reset preferences when updating?

Where are the files located?

Which system is it?

Is a printer connected, turned on and set up as the default printer?

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