Illustrator won’t open on Mac

[sannefaber98]

Hello all,

My illustrator just won't open at my macbook. When I click my ai files it simply does nothing. I tried to delete illustrator and download it again, but that didn't help either. Please help me!

[Srishti Bali · Accepted solution]

Hi there,

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the steps shared on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/t...) and share your observations with us. 

Feel free to let us know if you still need assistance, we'd be happy to help.

Regards,

Srishti