Illustrator won't open

[Evy5DD1]

I have a problem with my Illustrator. The program won't open and it keeps freezing. I have redownloaden (and reset) the program multiple times but it keeps freezing at the start screen.  Also when i open the app the first thing i see is a notification from Illustrator saying: Adobe Illustrator was unable to identify the cause of of the crash . Attemp to launch Illustrator again?

It keeps freezing at Checking plug-in: pathfinderUi.aip and the last time it froze at cssextractui.aip. It randomly freezes. 

Does anyone know how to fix this?

 

 

[Evy5DD1]

I have the same problem with my photshop aswel.

My indesign will open but when it opens it is just a black screen 

Programs like priemere pro or after affect do open without any trouble 

[Ashutosh_Mishra · Accepted solution]

Hi there,

Sorry to hear about your experience. I'd recommend using Creative Cloud cleaner tool to remove the existing installation of the Adobe apps & reinstall once done.

Let us know if it helps with the performance of the apps.

Regards,

Ashutosh