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Illustrator won't open any files. It begins to open and then the dialogue box about recovered files pops up. I click ok and it just spins. Nothing opens.
I use illustrator every day, including this morning. This has never happened before. Help? I tried restarting my computer but nothing.
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Did you try to reinstall Ai or reset Preferences.
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Hi there,
Sorry to hear about your experience. I hope your issues is resolved.
If you still have issues, would you mind sharing the version of the OS & Illustrator? Please try suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps with your concern.
Hope it helps.
Regards,
Ashutosh
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Hello,
I am having the same issues.
Have tried:
reinstalling
restart
install
restart
AI will not get past spinning
uninstall
shut down
install
shut down
AI will not get past spinning
Repeat and repeat and repeat
AI will not get past spinning
Cannot launch new or a previous file
iMac (27-inch, Late 2012)
3.4 GHz Quad-Core Intel Core i7
16 GB 1600 MHz DDR3
MacHD
NVIDIA GeForce GTX 680MX 2 GB
D25KW2F5DNMP
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Latest Version of AI, obviously because it is a new install.