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Illustrator works slower and worse on better computer

Community Beginner ,
Jun 29, 2020

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Hi! I have just changed computer from iMac 2013 for macbook pro 16 2019 and i noticed that even with better procesor and more RAM (8 vs 32) illustrator works very bad, slow and roughly. No things like that happen on photoshop or after effects. I work on CC 2020. Does someone know what's going on?

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Illustrator works slower and worse on better computer

Community Beginner ,
Jun 29, 2020

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Hi! I have just changed computer from iMac 2013 for macbook pro 16 2019 and i noticed that even with better procesor and more RAM (8 vs 32) illustrator works very bad, slow and roughly. No things like that happen on photoshop or after effects. I work on CC 2020. Does someone know what's going on?

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Jun 29, 2020 0
Adobe Community Professional ,
Jun 29, 2020

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Several issues with the Macbook 16"

Is Dictation turned off in the system?

What kind of Graphic card is inside? Is it compatible? Is there some automatic GPU switching present in the system?

 

You might contct Customer Care to have them check it out: https://helpx.adobe.com/contact.html

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Jun 29, 2020 1
Community Beginner ,
Jun 29, 2020

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Thank you very much for response. Dictation is turned off.

Graphic card is: 

AMD Radeon Pro 5300M 4  GB

Intel UHD Graphics 630 1536  MB

 

Automatic GPU switching is present and it's turned on.

 

 

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Jun 29, 2020 0
Adobe Community Professional ,
Jun 29, 2020

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The automatic switching has caused issues for some people. Can you try and turn that off?

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Jun 29, 2020 1
Community Beginner ,
Jul 06, 2020

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Yes I did turn it off but still AI is very slow ;/

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Jul 06, 2020 0
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