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Illustrator workspace issue

New Here ,
May 11, 2020

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So my illustrator is broken, what I mean by this would be that it alwasy has no tool bars or other sorts of stuff in that catigory when I launch it. See the image attached, also when you look inot the image you see its stuck on Essential Classic mode even though nothing happens. I try switching to other modes but it keeps switching to this mode no matter what.

 

Can anyone help me with fixing this?

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Illustrator workspace issue

New Here ,
May 11, 2020

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So my illustrator is broken, what I mean by this would be that it alwasy has no tool bars or other sorts of stuff in that catigory when I launch it. See the image attached, also when you look inot the image you see its stuck on Essential Classic mode even though nothing happens. I try switching to other modes but it keeps switching to this mode no matter what.

 

Can anyone help me with fixing this?

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87

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Adobe Community Professional ,
May 11, 2020

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What happens when you press TAB?

Or press F?

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New Here ,
May 12, 2020

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I dont even know, one day when I launched the program, it just was stuck like that. I even uninstalled it and reintalled it. Still I had the same problems. SO I dont know if its something creaive cloud or laptop.

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Adobe Employee ,
May 12, 2020

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Hi there,

 

Sorry to hear about your experience. We'd love to help. Would you mind sharing the version of Illustrator and OS? I'd recommend resetting the Adobe Illustrator preferences once. Please follow the instructions on help article https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences 

 

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.
Let us know how it goes. Looking forward to your response.

 

Regards,

Ashutosh

 

 

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