• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

ILLUSTRATOR

New Here ,
Dec 05, 2020 Dec 05, 2020

Copy link to clipboard

Copied

Illustrator started running super slow. I havent used it in a it, tried to mae something yesterday and it would not work properly. I will only type part of the letters, things will not respond. Is anyone having this problem. I noticed on the creative cloud, some things are suddnly not compatable. Illustrator is one of them. Anyone know what to do? Im using a mac book pro 2017, if that has anything to do with it? 

Cheers! 

TOPICS
Performance

Views

253

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 18, 2021 Jan 18, 2021

Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and let us know how it goes. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

Votes

Translate

Translate
Adobe
LEGEND ,
Dec 06, 2020 Dec 06, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS & Illustrator? Does it happen while working on a specific file or all?

You mentioned it happens with multiple apps. Have you recently make any change in your OS?

This information would help us assist you accordingly.

 

Regards,

Ashutosh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 06, 2020 Dec 06, 2020

Copy link to clipboard

Copied

Hi and Thank you !

I'm Running Mac OS HIgh Sierra- Version 10.13.6-- & Illustrator 24.3 It happens when I'm working on all files.

I mentioned that some apps state not conbatable? Anything that can help, I will be thankfull.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 06, 2020 Dec 06, 2020

Copy link to clipboard

Copied

I am wondering it you have auto update on and perhaps an old OS?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 07, 2020 Dec 07, 2020

Copy link to clipboard

Copied

I did the Auto update to OS HIgh Sierra- Version 10.13.6

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 18, 2021 Jan 18, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and let us know how it goes. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines