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Illustrator

New Here ,
Nov 18, 2020

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Hi,

Illustrator is really faltering, every few minutes makes a black screen, thinking and then back to normal,  sometimes also gets stuck and needs to close the software and open again.

what should i do  any suggestions?

i have 2021

thanks for the help that comes

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Illustrator

New Here ,
Nov 18, 2020

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Hi,

Illustrator is really faltering, every few minutes makes a black screen, thinking and then back to normal,  sometimes also gets stuck and needs to close the software and open again.

what should i do  any suggestions?

i have 2021

thanks for the help that comes

TOPICS
How to

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24

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Nov 18, 2020 0
Adobe Community Professional ,
Nov 18, 2020

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Please provide exactly what operating system you are using. Has this been happening since upgrading to 2021 or has it been running correctly up til now? If this is recent behavior please provide any information as to any other changes that may have been happening on your computer.

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Nov 18, 2020 0
New Here ,
Nov 18, 2020

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hi
i using IL 2021 , and it's start since i upgrading to 2021 , and i
did't do any changes in my computer lately

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Nov 18, 2020 0
Adobe Community Professional ,
Nov 18, 2020

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Which system?

Which hardware?

 

This is a public forum.We don't have any information about you.

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Nov 18, 2020 0
New Here ,
Nov 18, 2020

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os - windews 10

where i find which hardware?

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Nov 18, 2020 0
Adobe Community Professional ,
Nov 18, 2020

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You should know what kind of computer you bought, how much RAM and which video card is installed.

 

https://www.howtogeek.com/196893/how-to-open-the-system-information-panel-on-windows-8/

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Nov 18, 2020 0
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