Illustrator

New Here ,
Apr 18, 2021 Apr 18, 2021

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How do i to fix this errow when i open illustrator, thanks.

LSkatz_0-1618815337783.jpeg

 

[Mod: Moved to the Illustrator forum]

 

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Installation

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Adobe Community Professional ,
Apr 19, 2021 Apr 19, 2021

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Please check your graphic card driver if there's a new version available.

Please do a clean reinstallation of the graphic card driver.

 

Which operating system do you use?

Which hardwase do you use?

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Adobe Community Professional ,
Apr 19, 2021 Apr 19, 2021

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You can [Export Report] in dialog to see, what the problem is.

 

Then press: Continue with known issues…

If your illustrator works normally, you can suppress this dialog in the future.

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Adobe Employee ,
May 09, 2021 May 09, 2021

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Hi there,

 

Sorry to hear about your experience. Please make sure your Illustrator app is updated to the latest version(v25.2.3).

Additionally, I'd request you to check out this community post(https://community.adobe.com/t5/illustrator/unsupported-video-driver-error/m-p/11824628) & let us know if the suggestions given here help you out.

 

Regards,

Ashutosh

 

 

 

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