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illustratorCC won't open at all!!

New Here ,
Oct 08, 2020

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Hi,
Illustrator won't open, I tried uninstalling it several times and it still does not open.
It says that an unknown error has occurred.
I tried the adobe cleaner tool, and it worked for 1 time and then does not work again!!
I need help... I have deadlines!!!

I just found the problem! 

The fonts were problem, i deleted the fonts and now it works!

Thanks :)))

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Bug

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illustratorCC won't open at all!!

New Here ,
Oct 08, 2020

Copy link to clipboard

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Hi,
Illustrator won't open, I tried uninstalling it several times and it still does not open.
It says that an unknown error has occurred.
I tried the adobe cleaner tool, and it worked for 1 time and then does not work again!!
I need help... I have deadlines!!!

I just found the problem! 

The fonts were problem, i deleted the fonts and now it works!

Thanks :)))

TOPICS
Bug

Views

24

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 08, 2020 0
Adobe Community Professional ,
Oct 08, 2020

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You could contact Customer Care.

https://helpx.adobe.com/contact.html

They can login to your system to check it out.

You need to be logged in and then there is the chat at the bottom right.

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Oct 08, 2020 1
New Here ,
Oct 08, 2020

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I just found the problem! 

The fonts were problem, i deleted the fonts and now it works!

Thanks :)))

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
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Oct 08, 2020 0