!!!!ilustrator keeps crashing!!!!

[annagabunia]

After macOS big sur update, adobe illustrator keeps crashing when i am trying to save a file.

Please help ASAP I have deadlines!!!!

[annagabunia]

Illustrator 2020

[Monika Gause]

Please contact Customer Care so they can login to your system to check things out.

https://helpx.adobe.com/contact.html

[studiostudio]

Hi Annagabunia,

This is a problem that I also encounter with illustrator 2020. But have it on two computers one with Big Sur and with the Catalina. When you save the file your first have name and location then have a second window the option to choose for saving as Illustrator CC old and it will save.

The latest versions of Adobe programs are terrible crashing all around. Working 23 years with Adobe programs and never encounter this kind of bad performance. Hope they solve the problems or will stop working with adobe and go for cheaper alternatives that do not crash.

[Monika Gause · Accepted solution]

Please contact Customer Care so they can log into your system(s) and investigate.

https://helpx.adobe.com/contact.html